FAQ - LOYALTY PROGRAM
What is "Yoga Journey" Loyalty Program?
This Yoga Journey is never ending and rewarding like your actual Yoga path in real life.
There are perks, surprises and parties here. It’s a loyalty program where you can grow and change with us and travel from darkness to the light (and enlightenment).
There are four levels in our Yoga Journey. You start at the darkest place, The Moon, moving up all the way to The Sun, where enlightened yogis practice and live.
To unlock each level you need to collect enough stars.
So where do you start? By signing up, rolling out your mat and joining us…
Roll out your yoga mat, this is where every Yoga Hero starts their Yoga Journey. Enjoy some exclusive content delivered straight to your inbox.
Continue your journey flying from the darkest part of the universe toward enlightenment. Collect stars on the way. You also get a Coupon for 10€ off for every hero friend you successfully refer. It’s like taking a rocketship to help you get to the Earth.
Welcome to the Earth! This is another stop on your Yoga Journey where you grow and learn. It is also a home of amazing competitions where you can win special prizes.
You can't loose what you already achieved on your Yoga Journey! You can use all the perks from the Moon, enjoy new bonuses and get a Coupon for 10€ off for every friend you successfully refer.
Put on your cape, hero! This is where Yoga Hero flash sales reveal themselves. Keep an eye on your inbox for exclusive sales that will be sent whenever we feel like it.
That will be often, because we like you. :)
You also get a Coupon for 10€ off for every friend you successfully refer, plus all the perks from the Moon and the Earth.
Congratutaions! You’ve reached the highest level - the Sun! On this level you will be treated to our special gifts; here is a selected group of lucky Yoga Heroes that get to trial our newest products each time they drop.
Don’t stress hero, this Group changes each month, so there’s enough to go around for everyone. You also get a Copon for 10€ off for every hero friend you successfully refer, plus the perks from all the lower levels.
How do I move up a level?
You need to do just one thing to unlock the next level: Collect Stars.
Stars are like €, but better. Stars are what you need to help you fly to the next level on your Yoga Journey.
Every € you spend is 1 Star.
Share your unique code with your friends and if they’re successfully referred, you both get a gift. You'll get a Coupon for 10€ off and your friend a code for 10% discount.
Share our link via the “Earn Stars” page on your Yoga Journey dashboard in order for the stars to be added to your account.
Are you happy with our products? Tell the world about us for 100 Stars. You’ll receive an email 2 weeks after making a purchase. Fill it out, send it to us and receive new Stars.
Get 100 Stars for following us on Instagram: @yogahero and Facebook.
Hit “Collect Stars” or “Refer A Friend” on your Yoga Journey dashboard to start your Journey.
What do I need to unlock each level?
You need a certain number of Stars and successful referrals to unlock each level.
For the Moon you need: 0 – 399 Stars.
For the Earth you need: 400 – 749 Stars.
For the Venus you need: 750 – 1499 Stars.
For the Sun you need: 1500 or more Stars.
What are stars?
Stars are like €, but better. Stars are what you need to move up the levels of your Yoga Journey. Go to “How Do I Move Up A Level?” for more information on how you earn them.
Where do I check my stars?
You can check the balance of your Stars on your Yoga Journey dashboard.